Return Policy

We accept returns on all unused products, as well as electronics within their original, unopened packaging. If the product has been used, we will not accept a return. 

Items to be returned must be reported within 15 days after delivery. Please send an e-mail directly to sales@fadedbylivwell.com. Be sure to include a brief reason for the return. 

We will need a photo of the unused item or the unopened box before we can issue you a pre-paid return label.  

Once you have received your shipping label from our support team, pack up your item(s) in the packaging materials and box it came in. Secure the pre-paid shipping return label to the box, and drop it off at your nearest postal office. We will pay for all shipping and handling fees.

When your item has been received. we will perform an even exchange with a different product or equal value.

Email: sales@fadedbylivwell.com

Phone: 303-868-0396

Mailing Address: 400 East 84th Ave. Suite W-5 Thorton, CO 80229

Payment refunds can only be arranged by special request.